Here’s a step-by-step overview of how the entire shipping process works:

1. Contact Us: Start by reaching out to us with the specifics of your shipment. This information will help us determine the size, volume, and weight of your cargo. Be sure to provide details such as the length, width, height, and weight of your shipment. If you’re shipping vehicles or machinery, please include the make and model, along with any other pertinent details that are crucial for the estimate.
2. Get a Quotation: Based on the information you provide, we will generate a quotation for the shipping services. We recommend comparing our quotation with those from other forwarders. Remember to consider all costs in your comparison to ensure a comprehensive evaluation.
3. Agreement: Once you’ve reviewed and compared the quotations and are satisfied with our offer, we can move forward with the agreement. This may involve finalizing details such as pick-up dates, delivery dates, and any required documentation.

The process typically continues from there with the following steps, depending on your specific shipment:

4. Pick-Up: We will arrange for the pick-up of your cargo or vehicle from the designated location, whether it’s your residence, a warehouse, or another specified point.
5. Documentation: We will guide you through the necessary documentation requirements for your shipment. This may include customs documentation, bills of lading, or other relevant paperwork.
6. Transport: Your cargo will be transported to the designated destination, either by land, sea, or air, depending on the mode of transportation you choose.
7. Tracking and Updates: Throughout the shipping process, you’ll have access to tracking information and regular updates on the status and location of your shipment.
8. Customs Clearance: If applicable, we will assist with customs clearance procedures to ensure that your cargo complies with all import/export regulations.
9. Delivery: Your cargo will be delivered to the specified destination, whether it’s a port, warehouse, or your desired address.
10. Final Inspection: Upon delivery, you may have the opportunity to inspect your cargo to ensure it arrives in the expected condition.

Throughout this process, our team will be available to address any questions or concerns you may have. We aim to make the shipping experience as smooth and stress-free as possible for our clients.

The duration of your shipment can vary based on several factors, including the specific ports involved, the distance traveled, the chosen shipping route, and the level of congestion at the time of shipping. Transit time is typically calculated once the container is loaded onto the vessel and confirmed as departed.

It’s important to note that quoted transit times often do not account for potential delays that can arise due to various reasons, including:

1. Weather Conditions: Poor weather conditions, such as storms or adverse sea conditions, can impact the speed and safety of the voyage.
2. Customs Processing: The time required for customs clearance and inspection can vary depending on the destination and the complexity of the cargo.
3. Documentation: Delays can occur if there are issues with documentation or if additional paperwork is required.
4. Congestion: Ports and terminals can experience congestion, which may lead to delays in unloading and processing cargo.
5. Consolidated Cargo: Shipments that are consolidated with other cargo may have earlier cut-off times to allow for the documentation and loading process, potentially extending transit times.

To get a more accurate estimate of your shipment’s duration, it’s advisable to consult us to provide specific information based on your shipment’s details and the current conditions in the shipping industry.

If you’re shipping your car in an exclusive-use container, you are allowed to place items inside it. However, you’ll need to provide a comprehensive list of these items for Customs reporting purposes. It’s important to ensure that the driver’s seat remains accessible, and all mirrors are visible.

If your vehicle is being shipped in a consolidated container, you cannot place any items inside the vehicle, except for OEM equipment like tools, jacks, and spare tires, which are exceptions to this rule.”

Yes, we reserve the right to inspect and repack any shipment tendered to us according to TSA guidelines and regulations. Most repacking are done to ship every item in it’s safest and most cost effective way.Based on customer’s advice, goods can be shipped as is without repacking, but we must inspect it for safety purposes.